Is there anywhere I can see you work in person?

I’m sorry but I do not have a space currently where you can see my work in person.

Do you take Commissions?

Yes! I am currently taking commissions for 2023. See the link in the site heading for more information.

What are your Shipping Policies?

Domestic: I offer free EXPRESS shipping Australia Wide.

International: I currently do not send INTERNATIONAL.

What is your return/exchange policy?

Original Art:  All sales are final. Cancellations, exchanges and refunds are not available.

What if my purchase is damaged?

Every painting is packed with the upmost care. They are sent via EXPRESS Aus Post early in the week to minimise handling. On the rare occasion your artwork has arrived damaged I will try and resolve it. Damaged items must be reported within 24hrs from receipt of parcel. 

If you find your artwork has been damaged in the post send an email to jaimia@ollingtongroup.com.au. Please attach clear images that clearly show the damaged artwork and packaging. Once your email has been reviewed, I will contact you to discuss a resolution. 

​In the case of damages where the buyer is not at fault, Jaimia Ollington Art Studio will pay the shipping costs for returning the damaged item.

Ownership of the Artwork: who actually owns the Artwork?

I retain the rights to all the artworks including the rights to the image of sold & commissioned original paintings. The collector or buyer may not reproduce the artwork in any way without written permission.  When you purchase an original painting you, the collector, have the right to display the artwork in your home or business but the artwork may not be resold or reproduced without my written permission.